Regarding your order, all of our hanging accessories (comfort springs, hangers, and hanging kits) ship separately from your porch swing order. We ship from multiple warehouses to provide the quickest transit times for our customers. When shipping from different warehouses we attempt to schedule shipment so both items arrive together. Although, we try our best sometimes one product is received before the other. That is what happened with your recent order. All of our comfort springs, hangers, and hanging kits ship via FedEx Express One Rate with 2 day delivery including Saturday delivery. We apologize in advance for any associated inconvenience.