I’m extremely disappointed with the fabric sample pricing and misleading product images. Charging $10 for a tiny 3”x3” swatch is outrageous—this is a clear cash grab. If you want customers to invest in your high-ticket products, you should at least make fabric selection reasonable.
I’ve already spent $1,000+ on a pine wood swing and am about to spend another $1,000+ on cushions, yet I’m expected to pay an excessive amount just to see a fabric sample. Over $1 per inch is simply not justifiable.
On top of that, stop deceiving customers with images that make the sample appear much larger than what’s actually delivered. Have enough respect for your customers and their hard-earned money to show them exactly what they’re getting. It’s frustrating and feels dishonest to people who are making a significant investment in your products.
At this price point, I expect a better customer experience, more transparency, and fair pricing. If you value your customers, treat them and their money with respect.
We're sorry for any inconvenience you've experienced and appreciate your feedback. Our fabric samples are designed to give insight into texture and color variations, helping you make the best choice for your space.
Additionally, we do apply the cost of any fabric samples toward your cushion purchase. If you have any questions or need further assistance, please let us know.