I need information on a backordered product?
Thanks for the interest in one of our backordered products. All of our backorder dates are tentative and provided by the craftsman or manufacturer. Unfortunately, we do not take pre-orders on backordered products. Quite simply we want happy customers and have found in the past that customers get very frustrated when backordered products delivery dates are delayed. Estimated delivery dates are composed from numerous factors including manufacturing capacity, transit time “On the Water” which means it has left the port overseas and is in transits to the US, customs inspection at the port of arrival, and then final transport to retailers like us. As with any logistical process, there are events that can impact the overall delivery timeframe. Unfortunately, there is nothing we can do to rush this process. And trust us, we are as eager to receive the product as you are to complete your order. They truly are best estimates and most of the times are accurate within a few weeks of the actual delivery.
How to stay updated
Backorder Information Summary