How can I cancel my order?

Once the order is placed with ThePorchSwingCompany.com we will submit an order directly to the manufacturer on your behalf. This occurs within a 24-hour period after an order is placed by the customer. Once this step has been completed, ThePorchSwingCompany.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer. All order cancellations are subject to a 25% cancellation fee. No exceptions. If your order has already been shipped it cannot be cancelled, but can be returned under our Standard Return Policy. We only accept cancellation requests online at the link below. You will receive a confirmation email for your cancellation request immediately after submitting the form.