I bought 4 armrests without drink holders to replace the armrests with drink holders. The wood is splitting where the cup holder is. I ordered these in case the part becomes unavailable.
So far, I haven't needed to use them, the splitting wood is minimal. Otherwise, I love my 2 roll back porch swings.
They stood behind their product even though it was out of warranty. Kind, patient and courteous….a pleasant experience, especially dealing with Leah. I highly recommend dealing with this company.
We needed a couple of replacement slats for old ones that were starting to split. They were able to offer what we needed and they were shipped out right away. Thanks for the quick response!
The swing itself was fine. It was easy to assemble. My only problem was that the stain you sold me was terrible to work with. it did not stain evenly and I tried an electric sprayer, a good paint brush and a sponge brush. They all ran and dripped. I ended up sanding all of it off and getting a good stain from the paint store. Also, I had to re-drill two holes so the bolts would line up, but that was a minor item.
The mattresses are beautiful and go great with my walls! Thank you for offering to send me samples of fabric. You said the material might be different than shown on my monitor and it was! I would have ordered a different fabric and been SO disappointed! You saved the day!