Happy Customers Is Our Goal!
Founded in 2008 in sunny Florida, we've grown The Porch Swing Company into one of the largest specialty retailers in the country. Our goal is quite simple - offer unparalleled niche selection, first-class customer service at the lowest possible price.
It all starts with selection. Most customers turn to online shopping for two reasons. First, it is more convenient to shop from the luxury of your own home. It doesn't even require that you get dressed! Or secondly, you just can't find the exact product you are looking for locally. At ThePorchSwingCompany.com you will find the same outdoor furniture brands found at your local retailer (shhh we are much cheaper) and those one of a kind and specialty products that is what real selection is all about in the first place. We offer a large selection of exclusive designs only available from us.
So anyone can offer a large selection, but it is how we treat our customers that separate us from the rest. We encourage all of our customers to call before placing an order. Our non-commissioned certified products specialists are trained industry experts who will go the extra mile to ensure you are happy with your purchase pre-sale or after it is received. Our product specialists are not paid on commission, to ensure the customer's priorities are always put first. And most importantly we do not outsource our customer service function to a different country or third-party call center! Your questions or concerns will always be handled by a ThePorchSwingCompany.com employee.
Customers often visit us looking for a specific product only to find something better! How is that for selection? We are a niche retailer by design offering the largest selection of porch swings, rocking chairs, and outdoor gliders.
Certified Product Specialists
When you call our toll free number, rest assured there will be someone on the other end that can answer any question. Our product specialists are more than simple order takers. They know our products inside and out. If they don't know the answer, they will work with the manufacturer to get it for you.
FREE Shipping On All Orders!
There is no bait and switch pricing with us. You won't find a ridiculously low product price only to find out that the shipping is over a $100 on the checkout page. We offer free shipping on every order within the lower 48! No exceptions.
Authorized Dealer And Full Manufacturer Warranties
We are not run from someone's garage or basement. Porch To Patio, LLC. is an authorized dealer for all the brands we carry. Additionally, you can buy with confidence as all of of our products are backed by full manufacturer warranties. Shop with confidence!
Secure Online Shopping
Your personal information is always safe with us! Our website is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards. Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that organizations must adhere to when handling credit card and debit card information. We are proud to offer the highest level of security.
- Maintain a secure network
- Maintain a vulnerability management program
- Regularly monitor and test networks
- Protect cardholder data
- Implement strong access control measures
- Maintain an information security policy every time you shop with us.
Don't think this bullet point is buried on our list. Your privacy is our #1 concern. We absolutely do not share your information with any third parties.
Shop with confidence at ThePorchSwingCompany.com as we believe and practice integrity in every aspect of our business.
Centerville Amish Protection Plan
Protect your furniture with an outdoor protection plan. This outdoor protection plan covers accident damages including cuts, tears, gouges, scratches as well as stains from food, ink and bodily fluids for up to three (3) years. This plan applies exclusively to CAF products and covers only accidental damage and does not cover manufacturer defects. If we cannot repair the damage or replace a damaged part, the affected furniture will be replaced with the same or a similar piece of furniture having an equal retail value to the damaged item. Service or replacement is limited to the damaged furniture only and does not transfer to items replaced under this Plan. Only Furniture shown on the original receipt that remains in your possession is eligible for coverage. This plan does not eliminate the need for routine care and maintenance of your furniture, which shall be your sole responsibility.
All damage must be reported within 30 days, and damage must be from a single incident. Accumulation of stains or damage will not be covered. You can report your claim by completing the online form. Be prepared to provide your original order number showing the purchase of the protection plan.
At A Glance:
- No deductibles and no hidden fees
- File a claim quickly and conveniently by filling out our online form
- If we can’t repair it, we’ll replace it
What Is Covered?
Fabric Upholstered Areas and Cushion Sets
- Food or beverage stain.
- Human or pet bodily fluid stain.
- Ballpoint pen ink or marker stain.
- Cosmetic stain, suntan lotion or suntan oil stain.
- Bleach stains.
- Puncture, cut, tear, or rip.
- Burn or heat mark
Wood, Glass, Stone, and Other Hard Surfaces
- Food or beverage stain on wood, wicker, plastic/resin, or stone.
- Scratch, gouge, or chip, burn, heat mark, or liquid mark or ring on wood.
- Breakage, chip, crack, gouge, liquid mark or ring on stone.
- Breakage of table tops.
- Breakage of welds
What Is Not Covered?
- Any stain or damage that is not specifically listed under the section titled WHAT IS COVERED.
- Any stain of unknown origin or accumulation of stains, damage or soil buildup (as well as, perspiration, hair, and body oil) that occurs from repeated use rather than from a particular incident
- Furniture sold with stains or damage prior to delivery (as is).
- Customers Own Material (COM) items.
- Stains or damage to X cleaning code fabrics and non-colorfast fabrics (fabric that loses color when cleaned according to the manufacturers cleaning instructions).